Legal Notice of Emma-sleep.in

 

Head quarters

Emma Matratzen GmbH
Wilhelm-Leuschner-Str. 78
60329 Frankfurt am Main
DE Germany

Web: www.emma-sleep.in
E-Mail: support@emma-sleep.in

Managing Director: Manuel Müller and Dr. Dennis Schmoltzi
Liable for Editorial Content: Manuel Müller and Dr. Dennis Schmoltzi
Registered at: district court Frankfurt am Main
HRB Number: 103278
Responsible Finance Office: Finance Office Frankfurt am Main III
Taxnumber: 04522940020
USt.Id.: DE301904406

⚠️ Important warning: beware of scams involving false delivery charges

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⚠️ Warning: Scams involving false charges on behalf of Emma Sleep

We are aware of scam attempts in which criminals contact customers posing as Emma's partner carriers, requesting payment of non-existent fees for the release of orders.

These scams may appear legitimate and usually involve:

• Misuse of carrier logos;

• Messages via WhatsApp, SMS, email, or social media;

• Requests for payment of fees or other fictitious amounts;

• Fake payment links.

🔒 We emphasize that:

• Emma never requests additional payments outside of the official purchase process on our website;

• We do not charge via WhatsApp, SMS, or social media;

• All our communications come from institutional channels.

🚨 Have you received a suspicious message?

• Do not click on any links and do not make any payments;

• Take a screenshot of the message, including the sender, links, and date;

• Send it to our privacy team: privacy@emma-sleep.com.

• If in doubt, contact us directly through our official customer service channels.

We are taking all appropriate measures to investigate and combat these fraud attempts. Your security is our priority.